Frequently Asked Questions
Yes β core health logging and routines are free. Premium features like AI analysis and reports are $6.99/month or $59.99/year at launch pricing. Up to 5 family members can share, with no extra cost for multi-pet homes. Subscribe now and your price stays locked in even if prices rise later.
Absolutely! Pawsitive is designed for both cats and dogs. You can register multiple pets and manage each one separately.
Of course. With family sharing, everyone can view and record the same pet's data in real-time.
All data is encrypted and securely stored. Your personal information is never shared with third parties. You can export or delete your data at any time.
Both iOS and Android are supported, including tablets like iPad and Galaxy Tab. Download from the App Store or Google Play.
Yes, health records can be exported as Excel files and AI reports as PDF. Share them directly with your vet during visits.
There's no automatic import yet. If you have records you'd like to bring over, email us β we'll look at the format together and find a way.
You can cancel anytime from the App Store or Google Play. Premium stays active until the end of the billing period, and logging remains free afterwards. Refunds follow each store's policy.
Memorial mode keeps all of your pet's records, free, permanently. The record of your time together doesn't disappear.
Yes β you can view and add logs on the web, synced in real time with the mobile app.
